Privacy Policy
Last updated: January 15, 2025
1. Introduction
Extrakt ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
Personal Information
When you register for an account, we collect:
- Name and email address
- Company name
- Account credentials
Usage Data
We automatically collect certain information when you visit our website, including:
- IP address and browser type
- Pages visited and time spent
- Referring website
- Device information
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues
4. Analytics
We use Google Analytics to help us understand how visitors use our website. Google Analytics uses cookies to collect information about your use of our website. This information is used to compile reports and help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come from, and the pages they visited.
You can opt out of Google Analytics by declining cookies when prompted on our website. For more information on how Google uses data, please visit Google's Privacy Policy.
5. Cookies
We use cookies and similar tracking technologies to track activity on our website and store certain information. For detailed information about the cookies we use, please see our Cookie Policy.
6. Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share information with:
- Service providers who assist in operating our website and services
- Analytics providers (Google Analytics) for website improvement
- Law enforcement when required by law
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
8. Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Access - Request a copy of your personal data
- Rectification - Request correction of inaccurate or incomplete data
- Erasure - Request deletion of your personal data
- Restriction - Request that we limit how we use your data
- Portability - Request your data in a machine-readable format
- Objection - Object to our processing of your data
- Withdraw consent - Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data in accordance with the law.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at: [email protected]